Privacy Policy

Privacy Policy

1. Introduction

At cartIQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. By using our service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Name and contact information
  • Email address
  • Billing and payment information
  • Account credentials
  • Profile information
  • Shopping preferences and history

2.2 Usage Information

  • Device information
  • IP address
  • Browser type
  • Operating system
  • Usage patterns
  • Interaction with our service
  • Cookies and similar technologies

2.3 Location Information

  • Country/region
  • Time zone
  • Language preferences

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our service
  • Processing transactions
  • Personalizing your experience
  • Improving our service
  • Communicating with you
  • Sending marketing communications (with consent)
  • Analyzing usage patterns
  • Preventing fraud
  • Complying with legal obligations

4. Information Sharing and Disclosure

4.1 We may share your information with:

  • Service providers and business partners
  • Payment processors
  • Analytics providers
  • Cloud storage providers
  • Legal authorities when required by law

4.2 We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls
  • Secure data storage
  • Employee training on data protection

6. International Data Transfers

  • Your data may be transferred to and processed in countries other than your country of residence
  • We ensure appropriate safeguards are in place for such transfers
  • We comply with applicable data protection laws
  • We use standard contractual clauses where required

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge complaints with supervisory authorities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze service usage
  • Improve user experience
  • Provide personalized content
  • Maintain security

You can control cookie settings through your browser preferences.

9. Children’s Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the new policy on our website
  • Sending an email notification
  • Updating the “Last Updated” date

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

12. Compliance

We comply with:

  • Personal Data Protection Act (PDPA) of Singapore
  • General Data Protection Regulation (GDPR)
  • Other applicable data protection laws

Last updated: 29-05-2025